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Paula Oxner
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Genesys Introduces Guaranteed HR Business Process Outsourcing Services Comprehensive Service Options, Coupled with Money-back Guarantee and Waived Conversion Fees, Specifically Target Mid-Sized Market METHUEN, Mass. — July 23, 2003 — Genesys, a provider of software and outsourcing services for human resource (HR) management, payroll, benefits, and learning management, today announced the introduction of PeopleComeFirst HR Business Process Outsourcing, designed to provide organizations with comprehensive outsourcing services, including integrated payroll, HR, benefits, employee self-service, and tax filing, as well as optional value-added services such as flexible spending accounts, COBRA management, and commuter benefit programs. As part of the market introduction, Genesys is waiving conversion fees and offering a 90-day money-back guarantee for those organizations choosing the all-inclusive service. "We're introducing this service in direct response to market need," said Ruth Ladner, chief operating officer for Genesys. "This economy dictates that companies continue to look for greater cost efficiencies. HR outsourcing typically brings bottom-line expense reduction and offers excellent value for the money. It also frees essential HR personnel from time-consuming routine tasks, enabling them to focus on strategic responsibilities such as employee development and performance management." Industry research firm Gartner recently predicted HR outsourcing would grow 18 percent this year, with companies signing longer-term contracts. Gartner researchers forecast that by 2005 HR will constitute approximately 30 percent of BPO spending worldwide, and that HR BPO spending will top $55 billion. Pricing for PeopleComeFirst BPO service is determined by the level of service selected, number of employees in the organization, and payroll frequency. Client contracts specify a monthly per-employee fee to ensure companies can accurately predict costs through the duration of the contract. Conversion fee waivers are given to those organizations meeting established size and pay frequency requirements. Financial institutions, manufacturers, healthcare and public sector organizations are among those who have depended on Genesys HR, payroll processing, output production, and year-end services for more than 20 years. To obtain more specific information about the PeopleComeFirst HR Business Process Outsourcing Service, contact Genesys at solutions@genesysHCM.com or call (800) 580-5450. About Genesys Genesys is headquartered in Massachusetts, with offices throughout the United States. Founded in 1981, the company offers solutions for human resource administration, benefits administration, payroll processing, competency-based learning management, and performance management. The Genesys offerings, delivered through a Web-native architecture, can be deployed on-premise or through an outsourcing arrangement. For the past eight years, hundreds of clients have depended on Genesys for outsourcing services for confidential, mission-critical business and HR information. Headquarter facilities include a state-of-the-art data center with extensive security, backup, and redundant systems. PeopleComeFirst is the Genesys brand for all of its comprehensive human capital management solutions. For more information, visit www.genesysHCM.com or call (800) 580-5450. ### Trademarks and registered trademarks referenced herein remain the property of their respective owners. - Back to Top - Copyright © 2000 -
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