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METHUEN, Mass. (December 20, 2004 ) - - Genesys, a provider of outsourcing services and software for human resources (HR) management, payroll, benefit administration and payments, self-service, learning, and performance management, today announced that Audrey Touma has joined the company as director of Channel Sales Operations.
In this position, Touma is responsible for evaluating potential channel partners for the Genesys Human Resources Outsourcing (HRO) Partner Program, developing and managing new partner relationships in target segments, and collaborating with partners on joint demand creation activities. She will also oversee all aspects of partner implementations, enabling partners to quickly achieve their goals and build additional recurring revenue.
Touma brings more than 15 years of experience in business and market development, managing strategic channels and alliances, and customer relationships. Most recently, she served as worldwide marketing segment manager for the financial sector of Hewlett-Packard Company where she developed and managed global strategy and market initiatives for the financial and trading markets. In her position, she founded and managed the first International Customer Advisory Council to strengthen customer relations and enable critical feedback for technology advancements.
Previously, Touma held several other key positions at Hewlett-Packard, including strategic alliance manager, where she established strong relationships with key software vendors and partners to increase Hewlett-Packard's market share and re-establish the company as a leader in the workstation business. In addition, as global business manager, Touma led a worldwide team in the development and implementation of marketing programs and turnkey solutions resulting in over $500M in sales. She has also held senior positions at Apollo Computer and Gould, Inc.
David Ladner, Vice President, Business Development, Genesys, said, "Audrey brings an impressive background in strategic business and market development and customer management to Genesys. We are excited to have her join the team and are confident that her work with the HRO Partner Program will allow our partners to quickly gain access to the rapidly expanding HRO marketplace."
Touma shared, "The Genesys HRO Partner Program offers a variety of options for partners to leverage Genesys technologies and solutions to help grow their businesses. I look forward to applying my expertise to further develop the program and continue to forge strong relationships with existing and new partners."
About the HRO Partner Program
The Genesys HRO Partner Program offers Genesys channel partners predictable and recurring revenue opportunities with an easy-to-understand subscriber-based business model. Through an expanded service offering, Genesys partners can differentiate themselves from competitors, while strengthening their market position and customer base. Partners receive training, sales and marketing support to effectively offer Genesys solutions.
For more information about the HRO Partner Program, contact Genesys at solutions@genesysHCM.com or call (800) 580-5450.
More About Genesys
Founded in 1981, Genesys is a proven Human Capital Management leader, providing solutions that transform the workplace and accelerate growth. The Company's web-based suite, PeopleComeFirst, streamlines human resources, benefit administration and payments, payroll processing, self-service, competency-based learning management and performance management. Implemented as either HRO (human resources outsourcing) services or as licensed software, PeopleComeFirst is also available to third party service providers through the HRO Partner Program.
A trusted advisor committed to superior customer service, Genesys
provides unprecedented choice, flexibility, and satisfaction to
its clients. For more information, visit www.genesysHCM.com
or call 800-580-5450.
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Note to editors: Photos of Audrey Touma are available from Genesys. Trademarks and registered trademarks referenced herein remain the property of their respective owners.
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