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Genesys Announces Integration and Referral Partnership with ITG for Competency Management Using PeopleComeFirst

Interpersonal Technology Group's Competency Models to be Integrated with PeopleComeFirst; Helps Companies Manage Learning According to Required Competencies and Skills Gaps

METHUEN, Mass. — March 6, 2002 —Genesys, a provider of software and outsourcing services for learning management, human resource (HR) management, payroll, and benefits, announced today an integration and referral partnership with Interpersonal Technology Group (ITG), a leader in the development of competency models for corporations and government agencies. Under the two-year agreement, ITG's competency models for business and IT professionals will be integrated with PeopleComeFirst, the new learning and competency management system from Genesys. The two companies will also exchange sales referrals.

Through integration of ITG's competency models with PeopleComeFirst, companies can define and manage competencies for all employees, identify skills gaps and prescribe and track the training needed to meet the competency requirements and career goals of individual employees. ITG's detailed competency models, developed through partnerships with leading companies and consultants, save companies the time and costs typically associated with the development of proprietary competency models.

ITG currently offers competency models for the enterprise, information technology, general corporate functions and insurance industry. ITG will complete competency models for healthcare and banking/financial services by June 2002.

PeopleComeFirst, recently adopted by Lands' End and Hillsborough County, incorporates rich functionality and flexibility for competency management, as well as tracking and managing all types of training, including e-learning courseware, corporate libraries, leader-led training, seminars and conferences, and virtual classrooms. Accessible via a standard web browser, PeopleComeFirst is available as a hosted or licensed solution.

"ITG is a recognized leader in the field of competency modeling and will be viewed by our clients as a valuable resource," said Steve Munini, director of advanced technology for Genesys and chief developer for PeopleComeFirst. "Many companies recognize the value of competency management. However, the complexity of developing a model from scratch can be overwhelming and time intensive. ITG's models give companies a huge advantage in adopting this management approach. Together, we give companies the ability to prescribe learning programs appropriate to individual employee needs and to measure and manage results."

"When integrated with PeopleComeFirst, ITG's competency models give companies a highly practical, cost-efficient approach to managing employee competencies, expanding career development, and targeting learning opportunities within a single solution," said Susan Lacoff Resner, ITG's program manager for competency modeling.

About Interpersonal Technology Group

The Interpersonal Technology Group has been an industry leader in the development of competency models for over a decade. ITG offers competency models for all major corporate functions. Customers relying on ITG for competency models include the Highmark BCBS, Capital One Services, Inc., Perot Systems, and the U.S. Government Office of Personnel Management. In a review of skills management software and consultants, ITG was awarded a "highly recommended" rating by the Gartner Group. The company also offers management and soft skills training for IT professionals and managers. For more information, visit www.InterpersonalTechnologyGroup.com.

About Genesys

PeopleComeFirst, a web-based learning and competency management system, is the newest addition to the Genesys portfolio. Genesys is a privately held company with headquarters in Methuen, Massachusetts, and offices throughout the United States. Founded in 1981, the company offers an extensive solution suite for comprehensive payroll, human resources, benefits, and learning and competency management. All products and services are based on a high-performance, Web-native architecture that enables users to conduct day-to-day business activities — including complex payroll production, data entry, reporting and inquiries — with a standard Web-browser interface.

For the past eight years, hundreds of clients have depended on Genesys for outsourcing and ASP services for confidential, mission-critical business and employee data. Headquarter facilities include a state-of-the-art data center with extensive security, backup, and redundant systems. For more information, visit www.genesysHCM.com or call (800) 580-5450.

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