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Genesys Unveils Packaging and Naming of Outsourcing Services Brands ONESource and FULLSource Solutions Move Supports Focused Strategy to Position Unique Business Process Outsourcing Offerings Methuen, MA —May 26, 1997 — Genesys, a leading provider of best-of-breed Human Resource, Payroll and Benefits software and outsourcing services, today announced the branding and packaging of their Payroll/HR and full-service outsourcing offerings. The Genesys Payroll/HR outsourcing solution, branded ONESource, differs from other offerings on the market in its power and robustness. Built upon Genesys' enterprise HRMS software, ONESource features an on-line integrated HR/Payroll system, intranet-ready self-service tools, a customizable interface, and the ability to process from remote, networked locations with high-speed performance. All features of the ONESource service package are included in FULLSource, a unique set of services that also offers customized value-added staff and expertise for HR, payroll and benefits administration tasks — tasks such as call center staffing, open enrollment management and day-to-day payroll and HR administration. "Two years ago, when Genesys introduced the industry's first full-service Payroll/HR outsourcing offerings, large organizations with complex needs finally had an alternative to standard service bureau offerings. Due to their transaction versus business process-oriented design, these offerings have traditionally been limited and inflexible. Today, however, the market is seeing an increase in business process outsourcing offerings. But because none of these services have the robustness of a full in-house HRMS behind them, or the added value of a full service option, they cannot support business process outsourcing as Genesys originally defined it. By creating the ONESource and FULLSource brands, we hope to help the market differentiate between very different levels of outsourcing offerings," explained Jim Keller, vice president, Genesys Outsourcing Services. Packaging Supports Faster, More Cost-Effective Deployment In addition to name branding, both ONESource and FULLSource have been optimized to facilitate faster, more cost-effective implementation. Their packaging includes expanded "out-of-the-box" functionality, based on a best practices approach, as well as the tools required for maximum flexibility in meeting unique, complex needs. "Our goal is to provide a complete suite of powerful outsourcing services, based on our best-of-breed HRMS, that are delivered with the ability to accommodate customers' requirements without additional customization," said Keller. "Customers can then more easily meet challenges such as Year 2000 readiness without the time, expense and internal expertise usually required by in-house solutions and conventional service bureaus," he concluded. Organizations interested in ONESource and FULLSource can contact Genesys at (800) 580-5450 About Genesys Headquartered in Methuen, Massachusetts, Genesys Outsourcing Services is a division of Genesys. Genesys provides hundreds of major organizations, including many Fortune 1000 firms, with powerful HRMS solutions, including integrated three-tier client/server software and outsourcing with the industry's only full-service option. Genesys also specializes in industry-specific HRMS for the health care, higher education and public sector markets. ### Trademarks and registered trademarks referenced herein remain the property of their respective owners. - Back to Top - Copyright © 2000 -
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