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Genesys Expands Human Resource Outsourcing Solution With Three Integrated Value-Added Services Customers Look to Genesys as a Single Point of Contact for HR Outsourcing Needs METHUEN, Mass. (August 9, 2004) - - Genesys, a provider of outsourcing services and software for human resources (HR) management, payroll, benefits, self-service, learning, and performance management, today announced the enhanced integration of three core human capital services as part of its PeopleComeFirst(sm) Human Resource Outsourcing (HRO) offering. Designed to provide organizations with comprehensive outsourcing services, including payroll processing and all related tax filing and year-end services, HR and benefits administration as well as self-service, the PeopleComeFirst integrated value-added services include COBRA management (CobraGuard, Inc.), pre-employment screening (InfoLink Screening Services, Inc.) and flexible spending accounts (Acclaris). "Genesys remains focused on proactively meeting customer needs," said Ruth Ladner, chief operating officer for Genesys. "Managing human resources cost-effectively is instrumental in driving operational performance for the enterprise. Providing these additional services as part of our outsourcing model helps our customers create efficiencies in their HR department, which ultimately increases productivity and their ability to focus on strategic initiatives." CobraGuard provides Genesys clients with anytime access to a sophisticated web-enabled COBRA administration platform, relieving users of the tedious burdens associated with proper compliance. And with InfoLink Screening Services, customers can easily conduct online background checks and other screening services to reduce hiring risks. Additionally, Acclaris will provide FSA enrollment, online account review for employees and employers, on demand statements, web-based queries and reporting, direct deposit of employee reimbursement and more. According to industry analysts, the outsourced 2004 U.S. human capital-related services market is $24 billion, which is projected to grow 8-12% over the next five years. And, analysts also report that companies that outsource HR processes improve costs savings and have access to better technology. Ladner added, "Companies are finding more value in consolidating outsourced solutions with a single provider, versus working with multiple vendors, to help improve quality of service and compliance with service level agreements. With the addition of these new services, Genesys is further positioned to address our customers' preference to access multiple services through us." Unique to Genesys is their bundled services offered at a fixed per employee monthly fee that enables companies to accurately predict costs through the duration of the contract. To obtain more information about the PeopleComeFirst HRO Service, contact Genesys at solutions@genesysHCM.com or call (800) 580-5450. More About Genesys Founded in 1981, Genesys is a proven Human Capital Management leader, providing solutions that transform the workplace and accelerate growth. The Company's web-based suite, PeopleComeFirst(tm), streamlines human resources, benefits administration and payments, payroll processing, self-service, competency-based learning management and performance management. Implemented as either HRO (human resources outsourcing) services or as licensed software, PeopleComeFirst is also available to third party service providers through the HRO Partner Program. # # # Note to editors: Any trademarks, registered trademarks, and/or service marks contained herein are the property of their respective owners. - Back to Top - Copyright © 2000 -
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