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Genesys Selects Cognos® Solutions to Help Customers Maximize Strategic Use of HR-Management Systems

METHUEN, Mass. — February 8, 2000 — Genesys, the Methuen, Mass.-based provider of software and outsourcing for human resource (HR) management, payroll, and benefits, announced today that it will leverage enterprise business intelligence solutions from Cognos® (Nasdaq:COGN; TSE:CSN) to enable its customers to maximize the strategic use of their existing HR systems and to streamline analysis and reporting. Genesys will resell Cognos products as a Certified Solution Provider.

"Cognos is the established leader in the business intelligence for e-business marketplace, with thousands of successful deployments worldwide, including many in HR applications," said Earle Phillips, Genesys director, business development. "Genesys customers possess a wealth of HR information, and products such as PowerPlay® and Impromptu® will enable them to transform it into business intelligence they can use to improve company performance."

With the Cognos products, Genesys customers will define the measurements they want to analyze, then create a multidimensional database based on those measurements. The result is a data mart they can interrogate at will, performing "what if" modeling and drilling down for details as desired.

"Thousands of organizations rely on Genesys to manage their human resources," said Ted Jandl, Cognos area vice president, North American partner channel sales. "This partnership lets Cognos reach that broad customer base so we can help them maximize the strategic use of the business intelligence they already possess, but may not be able to access effectively."

About the Companies

Cognos OLAP, managed reporting, ad hoc query, and visualization products are available over the Web. Cognos channel programs enable software providers to leverage the products to expedite e-business initiatives. For more information about Cognos and its products, visit the Cognos Web site at http://www.cognos.com. Other Cognos partnerships announced today are highlighted in the Cognos news release listing all worldwide partners.

Genesys, founded in 1981, provides powerful HR, payroll, and benefits solutions that are available to customers through the industry's only full-service outsourcing option or as licensed software applications. Genesys is located at 5 Branch Street, Methuen, Massachusetts 01844-1999. For more information, visit www.genesysHCM.com or call (800) 580-5450.

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