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In This Issue
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Happy Holidays and Best Wishes
for a Wonderful New Year! |
| Genesys Symposium 2007 Recap and Highlights |
A Message from the Chief Operating Officer, Ruth Ladner
I am pleased to announce that Genesys Symposium 2007 was another great success. On behalf of all of us here at Genesys, I would like to thank all of you who attended for your contributions and active participation in this event.
To recap, this year's Symposium theme "Streamlining for Success" featured 17 educational sessions and focused on strategies, best practices, tools and processes to address today's challenges. According to attendees, Symposium met their needs by providing high level, balanced programs and training on critical topics as well as a forum in which to learn from one another's valuable experiences.
Symposium commenced with keynote presenter William Maxwell, professional lecturer and senior training specialist for the Muskie School of Public Service in Portland/Augusta, Maine, whose presentation on "The DRS Cure for Professional Stress" was informative and entertaining.
I was also delighted to welcome back distinguished guest speakers Dennis G. Danilewicz, CPP, Director of Payroll at NYU Medical Center, and Richard Saint-Amant, Business Data Consultant at Innovation Workshop, who played an integral role in Symposium with their well-received presentations.
The "Ask the Expert" sessions once again received numerous accolades from attendees who took advantage of the opportunity to meet with our experts one-on-one. Some even remarked that these sessions were the most beneficial part of Symposium because they provided a setting in which customers' unique business questions could be answered in a private, face-to-face meeting with Genesys experts.
We are currently evaluating options for next year's Symposium and encourage those of you who were not able to participate this year to strongly consider attending our 2008 event.
Again, our sincerest thanks to all for making Symposium 2007 a tremendous success. And our very best wishes to all our customers for the holiday season.
Ruth Ladner
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| Genesys Launches New Customer Training Initiative |
Genesys is pleased to announce it has expanded its customer training programs to augment our users' knowledge of the Genesys solutions and services. Whether customers need a simple refresher or more in-depth training, they will find what they need to keep their skills current in our monthly training sessions.
Genesys will deliver this monthly educational training in a web-based seminar format as we have found this to be an effective learning tool, providing easy accessibility to all of our customers.
Our inaugural session, US Tax Processing, will be held on Thursday, December 13th at 2:00 PM ET/1:00 CT/Noon MT/11:00 AM PT. Upcoming sessions include: Basic Payroll and Online Reports.
Customers will be notified of each training event via email; pre-registration is required. Each session will offer customers a mix of instructionally sound and compelling, high-impact content.
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| Genesys Cash Management Services Offering |
Cash Management is defined as the efficient utilization of cash through coordinated management of payments, collections, and balances. The main objectives are to reduce costs, enhance control, and eliminate overhead and administrative costs.
With that said, Genesys Cash Management is a vital and beneficial service, allowing customers to forego the tedious tasks of bank reconciliations and other administrative functions associated with direct deposit, live payroll checks, and vendor payments, since all checks are drawn on a Genesys (or Genesys TPA) account.
In addition, our Cash Management Services are fully automated and easy to implement. Upon the execution of a contract, customers can elect Genesys Cash Management Services and establish an agreement with the Cash Management department allowing Genesys to either direct debit (ACH) their account or initiate a reverse wire/drawdown request.
Some of the benefits to our customers include:
- Month-end bank reconciliation
- Fraud protection and/or early detection with Positive Pay
- Elimination of most bank fees
- Check image retrieval and storage
- Accurate cash balances
- Automated reports advising of outstanding checks
- Fast and easy implementation
- Fully supported by a dedicated, knowledgeable cash management team
Genesys provides complete check reconciliation services and account monitoring. Our services are designed to help you reduce the time and effort required to manage your business successfully.
For more information on the Genesys Cash Management Service or to sign up, please contact Kathi Ingram, Revenue Manager, directly at kingram@genesyshcm.com or 978-242-8140.
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| Did You Know? |
You will be seeing a new feature that will appear in quarterly issues of e-Insight called "Did You Know?" that will highlight a feature or common functionality of the Genesys System with which customers may not be familiar with or may have forgotten.
This quarter's feature: Check Messages
With Year-End upon us, this is a great time to remind Genesys customers to use the convenient Check Messages feature to communicate with employees. The Check Messages feature enables you to enter a 60-character message (including spaces) that can be printed on employees' pay checks and stubs. Using Check Messages is a good way to communicate information to all of your employees at one time.
Messages are stored on the group record, while the actual message that prints is controlled at the employee level by the Check Message field. In addition to controlling which message is printed, this field also controls the location where the message is printed: check face, check stub, or check face and stub.
Message Examples
While any 60-character message can be printed on employees' checks, you may want to use the next few pay cycles to communicate timely information such as:
- Verify your mailing address for accurate W-2 delivery
- Verify spelling of your name, notify HR of any errors
- Check FSA balance-don't forfeit leftover account amounts
- Prepare for Open Enrollment, more details to follow
- Happy Holidays!
- Reminder: We're closed for business December 24-Jan 2
Setting-Up Messages
Creating Check Messages is a two-part process, with the text message controlled at the group level and the print location controlled at the employee level. First, at the group level, you create up to five, 60-character messages on the Check Messages page. Next, at the employee level, you identify the text message and its print location on the Pay Information page.
On the Pay Information page, in the Check Message field, enter a value to indicate the number of the message that will print on the employee's check and/or stub, if any; for example, 0 = no message, A = print message 1 on check faces and stubs. Values for the Check Message field are:
0 |
No Message |
1 |
Message 1 on check face |
2 |
Message 2 on check face |
3 |
Message 3 on check face |
4 |
Message 4 on check face |
5 |
Message 5 on check face |
A |
Message 1 on check face and stub |
B |
Message 2 on check face and stub |
C |
Message 3 on check face and stub |
D |
Message 4 on check face and stub |
E |
Message 5 on check face and stub |
J |
Message 1 on check stub |
K |
Message 2 on check stub |
L |
Message 3 on check stub |
M |
Message 4 on check stub |
N |
Message 5 on check stub |
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| Announcing Genesys Garnishment Processing Services |
Garnishment processing is time consuming and complex. As an employer, you are obligated to withhold garnishments required by law. These federal and state laws can change at any time, making it difficult for you, the employer, to keep current with all the changes. Genesys offers an integrated solution for your payroll garnishment needs, allowing you to be in total compliance with federal and state mandated garnishments. Our PeopleComeFirst Garnishment Processing Services reduces the administrative burden garnishment processing places on your staff, providing you with the ability to streamline your processes and improve operational effectiveness.
With PeopleComeFirst Garnishment Processing Services, you are supported by an expert legislative team dedicated to keeping you compliant with federal and state laws. Through dedicated resources, our legislative team identifies federal and state garnishment changes and any potential penalty implications that may occur. In addition, our fully-automated process determines all eligible wages and tests each employee's varied circumstances, all combined with a level of security that is unrivaled in the industry.
Genesys processes the following garnishment types:
- Child Support
- Creditor Garnishment
- Tax Levy
- Student Loan
- Bankruptcy
The end result of utilizing PeopleComeFirst Garnishment Processing Services? Your employees keep all disposable wages to which they are entitled, while you avoid penalties and enjoy the benefits associated with streamlining your operations.
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| Community Outreach Programs |
Genesys strives to give back to the community in a variety of ways. This year during the holiday season, Genesys and its employees donated food to the Merrimack Valley Food Bank. The food bank serves 201 families in the greater Merrimack Valley including Lazarus House, the elderly, Salvation Army, Project Bread, and the Local YMCA's.
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| Genesys Speaker's Corner |
Genesys Speaker's Bureau
Do you have an interest in Human Capital Management Issues and Trends?
If so, we encourage you to join the Genesys Speaker's Bureau. The goal of our speaker's bureau is to promote ongoing education and best practices around Human Capital Management - including outsourcing services and software for human resources management, payroll, benefit administration and payments, self-service, learning and performance management, and more. We are looking for Genesys customers and partners who are well versed in these topics and who enjoy and are experienced in public speaking.
As a member of the Genesys Speaker's Bureau, you could be invited to speak at national conferences, local venues, or be a part of our HCM Webinar Series. All presentations would be educational in nature and present an objective, unbiased discussion of the topic at hand. Your time commitment would be limited and you would only be contacted when a specific need arises matching your experience and skill set. For more information or to become a part of the Genesys Speaker's Bureau team please email us at solutions@genesyshcm.com.
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| Genesys HCM Webinar Series |
We invite you to join Genesys for its HCM Webinar Series, which offers educational web-based seminars on a variety of topics throughout the year. Listed below are some of our upcoming seminars. Registration is free at our Webinar Page.
Title: |
Cash Management Service: Making Business Banking Easier, More Convenient, and Less Time-Consuming |
Who: |
A Genesys Presentation |
When: |
January 10, 2008 at 2:00 p.m., Eastern Time
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Details: |
Proper Cash Management is a vital business necessity, yet it is extremely time-consuming, involving on-going account reconciliation, stop payments, ACH reversals, escheatment tracking, and more. Plus, there's the added administrative burden of determining daily cash balances, all while monitoring for fraudulent activity against your accounts.
With this in mind, Genesys is pleased to announce its new PeopleComeFirst Cash Management Service, which allows organizations to off-load the time consuming, day-to-day banking activities. Genesys performs all check reconciliations, stop payments, reversals, etc. on your behalf, and utilizes Bank of America for all cash management banking transactions.
Additional benefits of the Cash Management Service include:
- Month-end bank reconciliation
- Fraud protection and/or early detection with Positive Pay
- Elimination of most bank fees
- Check image retrieval and storage
- Escheatment tracking
- Accurate cash balances
- Automated reports advising of outstanding checks
- Fast and easy implementation
- All supported by a dedicated, knowledgeable cash management team
PeopleComeFirst Cash Management Service - it's simple, accurate, and reliable. Register today to learn more!
Who should
attend: Finance and Payroll professionals.
Cost: There is no charge for this presentation.
Timeframe: Begins at 2:00 p.m., Eastern Time.
Runs approximately 60 minutes, including Q&A.
Click here to register.
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Registration for Genesys webinars is free from our Webinar Page.
Our Sincere Thanks...
...To the individuals who recently participated in Symposium 2007:
- Dennis G. Danilewicz, CPP, Director of Payroll at NYU Medical Center
- Richard Saint-Amant, Business Data Consultant at Innovation Workshop
- William Maxwell, professional lecturer and senior training specialist for the Muskie School of Public Service in Portland/Augusta, Maine
...As well as to the individuals who participated in our Human Capital Management Webinar Series, including:
- Mark Hamdan, President and CEO, HRsmart, for his webinar presentation, "Workforce Management: Knowing What Talent Resides Within Your Organization"
- Martin Stockton, Patersons HR & Payroll Solutions, for his webinar presentation, "Global Payroll - Myth or Reality"
- Marc Ramos, Director of Corporate Sales, Aquire, for his webinar presentation, "Automated Org Charts Made Easy"
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| Calendar of Events |
Genesys has scheduled speaking engagements and/or exhibits at a variety of industry conferences throughout the year in addition to frequent web seminars. Select the event below for more information or to schedule a meeting with us, complete the online Meeting
Request Form or email solutions@genesysHCM.com.
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Genesys Solutions
Payroll and Tax Filing • Human Resources • Benefits
Administration
Self-Service • Garnishment Processing • Cash Management
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