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for articles excerpted from the 3rd Quarter 1999 Pre-Conference Edition

of Insight,the newsletter from Genesys Customer Service:

Conference Shapes Up for All

19th Annual Genesys HRMS
Conference, in Arizona, will benefit

a broad variety of participants

WEBWorks HealthCare HRMS

New application offering marries
ubiquity of web-based access
to robust Genesys HC functionality

Press Corner

Componentization in HRE,
Ladner on Pain/Gain in PayTech,
OMG's coverage, and more

Genesys Conference Highlights

Something for everyone,
including strategies for seizing
post-millennial
opportunities!


19th Annual Genesys Conference to Welcome Veterans and Newcomers Alike ...

... for productive learning and networking!

The last issue of Genesys Insight listed a wealth of reasons not to miss the forthcoming Genesys HRMS Conference in Scottsdale, Arizona. The 1999 Conference — the 19th annual one for Genesys — will come together under the unifying theme "Strategies and Solutions for the Next Century." And, though it may be the first Genesys conference for some Insight readers, for others it will be a return to one of their most valuable annual experiences.

Gary Small of American Management Systems, Inc., has been a customer since Genesys was founded, and has attended nearly every previous Genesys conference. This year will be no different; Gary will be in Scottsdale, getting everything he can out of all the Conference experiences, and leading the always-popular Payroll Focus Group session. "Even with newsletters, on-line support, and the Internet," says Gary, "nothing compares to the first-hand contact you get at the Conference. It’s always both well-run and extremely worthwhile. I think newcomers to Genesys should take advantage of as many Conference activities as possible; they have so much to offer. A new customer can make very good use of these unique opportunities to network with people from Genesys and with other, more experienced Genesys users."

As Gary also suggests, people headed for Conference might consider a careful advance review of the agenda, to pick sessions and other activities that match best with their needs. In so doing, don’t neglect what’s potentially one of the most useful experiences, particularly for relative Genesys novices: the slate of Pre-Conference Workshops which Conference attendees can register for. Offered on Sunday, September 26, these include a choice of: a general Introduction to Genesys; a GenTools "Tips and Techniques" session; a seminar on Migrating from Mainframe to NT; or the half-day Outsourcing Year-End Training session. These Sunday offerings constitute a fine opportunity to get some quick training or to brush up on these areas of interest. Registration information for Pre-Conference Workshops is included with the Conference registration form.

As Genesys user organizations are winding down Y2K projects, in preparation for the first days and weeks of 2000, the Conference will help them get ready to act on later technological and business opportunities. Significant bottom-line payoffs in 2000 can come from migrating to new operating platforms; from implementing web-based, telephonic, or other new interface technologies; and from adding or improving employee self-service facilities. For all of these and other opportunities, the Conference will offer help in the form of group sessions for training, idea exchange, and problem resolution. Last but not least, Conference-goers will get to reward their hard work — and, at the same time, productively network with peers — by enjoying a good time together at the planned social activities and award presentations.

Let Genesys help you prepare for 2000 and beyond: see you at the 1999 Conference in Arizona!

The 1999 Genesys HRMS Conference will take place
September 26-29 at Arizona’s Scottsdale Plaza Resort.

The Preliminary Agenda for the Conference has been mailed to all Genesys customers, and is also available on the Genesys Customer Information website.

To get more Conference information by telephone or e-mail,
contact Cindy Francoeur (978-685-5400 x3003) or Lucille Breen (x3165).

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Conference Highlights

Standout activities every day …

Sunday:
  Pre-Conference Workshops
  Evening Welcome Reception

Monday – Wednesday:
  - Special Interest Sessions
  - Showcase and Theater Presentations
  - Meals and Refreshment Breaks

Monday:
  - Keynote Speech by Jeff Comport
  (
Spouse/Guest Tour: Shopping Extravaganza)
  - Corona Ranch Fiesta & Rodeo

Tuesday:
  - President’s Council Meeting
  (
Spouse/Guest Tour: Heard Museum, Desert Botanical Garden)
  - User Group Chairpersons’ Dinner

Wednesday:
  - Recognition Luncheon
  - Presentations of Prizes and Awards

Session topics for every interest …

  • New Genesys enhancements

  • User organization success stories

  • Application and service focus groups

  • Innovative, strategic outsourcing services

  • Platform and version migrations

  • Integration with new OSs and DBMSs

  • Implementing GENExpress and WEBWorks

  • Tips and techniques for using GenTools

  • Technical focus groups

  • Genesys self-service technologies

  • Reporting tools and methods

  • The next generation of Genesys solutions

  • Web enablement, intranets, the Internet

  • Competencies, teams, and leadership

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Introducing:  Genesys WEBWorks HealthCare HRMS

This quarter, Genesys introduces the new WEBWorks HealthCare HRMS product. WEBWorks HCHRMS offers the complete functionality of the existing HealthCare HRMS package, in a Genesys WEBWorks edition which adds web-browser integration and access to its features. WEBWorks HCHRMS covers the entire range of healthcare payroll, human resources, and position control functions. Combining this breadth of application function with the accessibility, ease of use, and robust security of WEBWorks brings a new degree of HR/payroll power to healthcare user organizations.

According to Miles Patten, National Director of HealthCare Systems for Genesys, WEBWorks will bring valuable benefits to the many healthcare operations that are banding together under broader managed-care organizations. "Healthcare facilities all over the continent are expanding, geographically and otherwise, beyond the hospital setting as well as beyond their traditional areas," says Miles. "One of the greatest things about WEBWorks is that its web-based design will let users securely enhance their HR-related and self-service communications via the Internet, without worrying about the IT infrastructure. Access via WEBWorks to HRMS and payroll functions via the web will help healthcare organizations empower their overall workforces — employees and managers as well as HR personnel."

Additional information on WEBWorks HealthCare HRMS is available from any Genesys representative or from solutions@genesysHCM.com.

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Press Corner


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